The job

Adore Me is seeking an enthusiastic, detail-oriented and communicative CRM Operations Junior Associate to join our Bucharest-based team! In this role, you will work as part of the Customer Engagement team to support day-to-day operations of CRM campaigns and aid in CRM-related analyses. This role is very dynamic and provides great opportunity for growth!


You

You will do great in our team if:

  • You have awesome research skills and strong organizational and multitasking abilities,
  • Strong attention to detail is your superpower,
  • You have strong English verbal and written skills,
  • You are optimistic, you speak your mind and have strong empathy for your peers,
  • You are more of a team player than a lone wolf. We take pride in having a battle-tested team that works great together, and you will easily integrate into it.


Responsibilities

Day-to-day operations of CRM campaigns:

  • Manage the newsletter process on a daily basis: reviewing, scheduling, sending. Ensure outgoing emails, mobile notifications and homepage communications are aligned with Marketing Planning.
  • Execute Marketing Campaigns via several CRM tools (Emails, push notifications, app messages, SMS).
  • Monitor communication deliverability using spam monitoring tools.
  • Automate personalised marketing campaigns via email, push notification and app messages.
  • Launch promotions targeted to multiple customer groups on the company’s websites and apps.
  • Produce creative briefs and collaborate with copywriters, graphic designers and video teams for website banners and video creation.

Monitor KPIs and report on the CRM marketing actions.

  • Tracking of most important indicators (deliverability, open rate, click rate, conversions).
  • A/B testing campaigns and provide recommendations.
  • Complete custom analyses on CRM-related topics.

The perks

Competitive pay. Private health services. Trips to our Manhattan office. Crazy continuous learning. Playful mood. Punching bag. Ping pong. Specialty coffee. Did we mention continuous learning? Hipster mansion near Cismigiu. Lots of couches. Whiteboards everywhere. We write on the walls too. We are hosting meet-ups and we are going to conferences. Summer retreat. Friday lunch-party, catered breakfast, craft beer-stocked fridges. Lounge chairs in the garden. We work hard and we party harder.

About Adore Me

Adore Me is a disruptive e-commerce startup revolutionising the lingerie industry by creating fast-fashion, affordable, inclusive intimates – you could say we’re the online Zara of lingerie.

Adore Me is ranked #17 on Crain’s Fast 50 list of fastest-growing companies in New York, ranked three times on the Inc. 500 list of the fastest-growing private companies in America, including the #2 fastest growing retail company in the U.S. in 2015. Founded in 2012 with the ambition to disrupt the industry to its core - Adore Me has grown to be a team of 140 employees across the U.S. and Europe, with revenues exponentially growing from $1M in 2012 to $84M in 2016.

We adore what we do

We are more than just a team: we’re a community of energetic, goal-oriented, creative thinkers and doers. We’re dedicated to empowering women, starting with changing the way women think about and shop for lingerie. We do this by following our mission to provide facts, challenging each other to grow and innovate, minding the details, and caring strongly for each other and what we do.

We’re eccentric but focused; free-spirited, but motivated; purpose-driven, but fun; unpretentious, but always pushing ourselves to perform exceptionally. Our rapid growth is a testament to these qualities paired with our constantly nurtured environment of innovation, creativity, and restlessness.